The setup
Crowne Health runs six dental clinics across two states. Each location had its own phone, its own front desk, and its own ad-hoc booking process — which meant six different conversion rates and zero ability to compare what was working.
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What we shipped
A unified funnel + AI intake across all six locations:
- One funnel, six paths — single GHL funnel with location-routing logic
- Voice AI agent — handles inbound, qualifies, books to the right calendar
- GHL automation — confirmation, reminder, no-show win-back sequences
- Pipeline + reporting — one dashboard, six locations, comparable numbers
Results
Across the first 90 days on the new stack:
- 82% of inbound calls handled by the AI agent without human escalation
- Booked consultations up 220% on the same ad spend
- $1.4M in tracked pipeline across the 6 locations
- Front desk hours redirected from phones to in-clinic care